Wednesday, June 19, 2013

Green Unroasted Sumatra Mandheling, Whole Bean Coffee, 5-Pound Bag





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Product Information



Coffee Bean Direct has been in business since 2004. The company does all of its in-house coffee roasting operations out of their facility in Frenchtown, NJ. The underlying philosophy the company has always operated under is to provide gourmet-caliber coffee beans at fair prices to businesses and individuals alike. Coffee Bean Direct offers an ever-increasing variety of single-origin beans, fair-trade & organic coffees, flavored coffees, and proprietary blends. In addition, they maintain an extensive selection of loose-leaf teas from around the world along with flavored teas, herbal teas, and unique tea blends. Coffee Bean Direct is also a leading supplier of unroasted green coffees intended for home coffee roasters and smaller boutique roasting businesses.



Factor Benefits


  • High-quality raw unroasted coffee beans
  • Coffee beans are packaged to ensure optimal freshness
  • Roast the coffee to fit your own unique tastes
  • Perfect for at-home coffee roasters
  • 100% unroasted Sumatra Mandheling coffee beans

Customer Opinions


Poor quality control
David Andrews

I bought 5 lbs of this instead of my usual order from Sweet Maria's. I had some of each on hand to compare, and right away I saw that the Coffee Bean Direct beans were full of misshapen beans and even a few stones. When it came to roasting, it was much more difficult to get an even roast in my iRoast2. When I drank the first few cups, the difference was even more striking. I will be pawning this off on my relatives who don't know better, and ordering a replacement from Sweet Marias.As bad as this review is, there is nothing horrible about the beans, but with an equally priced and far supperior competitor out there, there is no reason to buy this one.

Very nice taste, easy to roast and well packaged
TL

I just started home roasting and this was my first purchase of green coffee. I am a coffee enthusiast, and living in a small town, home roasting is the only way to get fresh roasted coffee as the stores just don't sell inventory fast enough.My first batch of this coffee was great tasting with nice body and earthy flavor I would expect from Sumatran. It was packaged well and I received it in 3 business days.From past experience with store bought Sumatran, I like a city plus or maybe full city roast rather than the very dark vienna or french roast the stores seem to like. Roasted to city plus or full city, this product produces a flavor that is full and earthy, but not over the top like a dark roasted Sumatran can be. Lighter than city plus will taste grassy like most coffee. Just my preference and your experience will tell you what works for you.I read some home roasting how-to articles on the web and tried to roast using an air popper to a city plus or full city, ending up with nice medium colored and evenly roasted batch. The aroma when newly roasted is kind of "raw", but after an hour or two it is fantastic. It wasn't very tricky to roast and I've been able to repeat the results as often as I need fresh beans, usually 6 to 8 oz. of beans each weekend.After letting the roast "breathe" for a day, it made great espresso in a 15-bar pump espresso machine with fair crema, and in a 3-cup Italian moka pot. With a coarser grind it was terrific in a French press as well. I haven't tried it in a drip machine. The results have been consistent from batch to batch and I would buy it again.

Beans Crawling With Bugs
JohnT

I'm fairly new to home roasting, and was very excited to find unroasted beans on Amazon. I usually procure my beans through Sweet Maria's, but I like the speed and convenience of the Amazon purchasing process. I ordered a 5lb bag of unroasted Sumatra Mandheling beans and they arrived the following day.It was late in the evening before I got around to opening the bag. As soon as I cut the top off of the vacuum sealed bag, I noticed that the beans didn't look quite right. They looked sort of "mealy", as though something had been eating them, and they smelled off. As my eyes focused a bit better, I quickly saw the cause of the problem. Bugs. Little reddish-brown beetle-like bugs, crawling all over the beans. UGH! I took a few pictures to document the problem, closed the bag, wrapped it in a couple plastic grocery bags, and stuck it in the freezer.The following morning I called Coffee Bean Direct to report the insect infestation. Though the person I spoke to was professional and polite, she was completely disinterested in assisting me. She kept repeating, "You bought the beans from Amazon, you'll have to deal with them to get a replacement or refund." I told her that I wasn't worried about replacement/refund...Amazon is fantastic when it comes to making things right. I just wanted the company who actually imported & packed the product to be aware that they had a serious insect problem. Again she was completely disinterested. Afterward I did call Amazon, and they sent out a replacement immediately. The replacement bag didn't contain any live bugs, but the beans were again so bug-eaten that they are totally unfit for human consumption. Again, Amazon made things right and issued a full refund, then pulled the product from the site so that no one else has to get a bag full of bugs.I have contacted the USDA, the FDA, and the local health department for Stockton, NJ, where Coffee Bean Direct is located. The gentleman at the health department was a bit thrown off by the name of the business, as his department has neither issued a certificate for, nor inspected, a business by that name. Similarly, the FDA stated that they would be seizing imports for this company at it's point of import. They are very concerned that this company's products may be introducing non-native species of insects into the country.CBD is a company to be avoided at all cost. The beans they offer for sale are inferior quality beans, and not subject to even a minimum of quality control. And they do not stand behind their product. Who could blame them, really?



Rating: 3.6 14 reviews

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